Customer Service Excellence Training Calendar

Admission into the programs is subject to fulfilment of course prerequisites.
Training activities may be conducted at the clients work station or any other preferred venue.
Training dates for all programs may be as far as possible scheduled to suit client convenience.
Confirmation of attendance should be done at least 2 weeks before the commencement of the program. The admissions team will send a google form to your system-registered email to aid in confirmation of attendance.
Training dates for all programs may be as far as possible re-scheduled

Programme Code	Course Name	Course Date	Duration	Charges
CSEE	Customer Service Excellence Program for Executives	July 22-24, 2024 Oct 28-30, 2024 Feb 24-26, 2025 May 19-21, 2025	3 days	84,216 (Tuition and Meals)
CSEM	Customer Service Excellence Program for Senior Managers	July 15-19, 2024 Oct 14-18, 2024 Jan 20-24, 2025 April 14-18, 2025	5 days	127,728 (Tuition and Full Board Accommodation) 77,198(Tuition and Meals)
CSEF	Customer Service Excellence Program for Frontline Officers	Aug 5-9, 2024 Nov 4-8, 2024 Feb 10-14, 2025 May 5-9, 2025 Oct 7-11, 2024	5 days	127,728 (Tuition and Full Board Accommodation) 77,198(Tuition and Meals)
CSEQ	Customer Service Excellence Program for Quality Standard Assessors	July 1-12, 2024 Nov 4-15, 2024 Apr 28 - May 9, 2025 June 9-13, 2025	10 days	255,455 (Tuition and Full Board Accommodation) 154,396 (Tuition and Meals)
CSET	Customer Service Excellence Program for Technical Officers	Aug 19 - Sept 13, 2024 Nov 18 - Dec 13, 2024 Jan 6-31, 2025 March 10-April 4, 2025 May 26 - June 20, 2025	4 weeks	296,455 (Tuition and Full Board Accommodation) 181,958 (Tuition and Meals)