Electronic Records Management Course


Records and Information Management directly impact on efficiency and effectiveness in service delivery. Proper records management hastens the pace of decision making, hence improved service delivery. To ensure that records remain a key resource in any organization, they must be kept in such a way that they can be located, retrieved, presented and interpreted for timely and effective decisions. 
It is for this purpose that Kenya School of Government in partnership with the Ministry of State for Public Service has designed the Electronic Records Management for Public Service Course to enhance this process. 
The course purpose is to equip public sector officers with advanced skills in handling and managing records using the latest computerized techniques that will go a long way in improving service delivery in their organizations.

Target Group

Records and information Management Officers or their equivalents, charged with enhancing information systems which rely on well managed and accurate records. These include officers working in Accounts, Stores, Registry, Personnel and the Library. Attending the fundamentals of electronic records management course, or its equivalent is a perquisite for this course.

Learning Objectives

By the end of the course, Participants should be able to:

  • Demonstrate understanding of ICT about records management
  • Apply the acquired skills in the use of web applications, computer operations, and maintenance
  • Set up and use the Integrated Records Management System.
  • Migrate from manual records management to electronic records management and disposition. 

Content Areas

The course will cover the following topics among others:

  • Introduction to Record Management
  • Filling and Maintenance of Records
  • Record Survey and Disposal
  • Security of records, disaster management, and ISO certification                      
  • Introduction to Computer Applications, including Word Processing, Spreadsheets, Presentation and Database Management
  • Integrated Records Management System

Benefits of attending

Delegates in the course will gain hands-on skills on the recently developed records management workflow system known as the Integrated Records Management System (IRMS) to enable them computerize records management in their organizations.